Terms & Conditions

Quotes & bookings

Quotes are given free of charge based on the description of the job or, where needed, a look at the property. If the scope changes once work is underway, we'll agree any change in price with you before continuing.

Access

The customer is responsible for ensuring reasonable access to the work area, and for pointing out anything not visible on inspection, such as underground services or existing damage.

Materials & waste

Unless agreed otherwise, waste materials from the job are removed as part of the price. Any materials chosen by the customer are confirmed before ordering.

Payment

Payment terms are agreed at the time of quoting. Please contact us directly if you have any questions about an invoice.

Insurance & liability

We are fully insured for the work we carry out, and take reasonable care to protect property and surfaces while working.

Contact

Questions about these terms can be sent to crystalclearcleaningandmaintenance@outlook.com or by calling 07773 603545.